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Beyond the Basics: Prompt Engineering for Business Users — Intermediate Level

You have used Claude or ChatGPT. You know it works. But your outputs are still inconsistent — sometimes brilliant, sometimes unusable. The gap is not the tool. It is your prompting structure. This programme is for business professionals who are past the basics and ready to build prompts that produce reliable, professional-grade outputs every single time.

1 Day (7 Hours)

Objectives

Structured Prompt Architecture

Design multi-layered prompts with precise role definition, context scaffolding, and output formatting — so Claude delivers what you actually need, not what it guesses you want.

Context Engineering

Learn how to feed Claude the right background, constraints, and examples to eliminate vague outputs and produce results that fit your specific business context every time.

Prompt Chains and Workflows

Build sequences of connected prompts that break complex business tasks into reliable, repeatable AI workflows — from document analysis to decision support.

Evaluation and Refinement

Develop the skill to diagnose why a prompt fails, refine it systematically, and build a personal prompt library that improves with every use.

Programme Overview

Morning

Why Your Prompts Fail — diagnosing the 5 most common structural errors in business prompting
Prompt Architecture — role definition, instruction clarity, context layering, and output formatting
Claude vs. ChatGPT at Intermediate Level — where each tool performs differently and when to switch
Hands-on Exercise
Context Engineering — feeding Claude the right constraints, examples, and background for your specific business tasks
Hands-on Exercise

Afternoon

Prompt Chains — breaking complex tasks into connected sequences Claude can execute reliably
Business Applications in Claude:
- Analysing and summarising long documents and reports
- Drafting business proposals, SOPs, and policy documents
- Preparing meeting briefs, decision memos, and stakeholder updates
- Stress-testing decisions and business cases
Hands-on Exercise
Building and Organising Your Business Prompt Library — a reusable system your team can share and build on
Hands-on Exercise
Wrap-Up, Q&A & Certificate Presentation

What You'll Learn

Prompt Engineering

Who Should Attend

Designed for Business Leaders

Business Owners and Managers | Operations and Project Professionals|Sales, Marketing and Communications Professionals | HR, L&D and Admin Professionals

What Our Clients Say

What You Take Home

Business Owners and Managers

You already use AI — now learn to use it with enough structure that your outputs are consistent, professional, and ready to share without heavy editing.

Operations and Project Professionals

Build prompt workflows that handle SOPs, process documentation, project briefs, and stakeholder communication — faster and with less back-and-forth with the tool.

Sales, Marketing and Communications Professionals

Stop rewriting AI-generated content from scratch. Learn to prompt Claude so the first output is 80% there — and the remaining 20% is your judgment, not damage control.

HR, L&D and Admin Professionals

Use structured prompts to draft policies, training briefs, job descriptions, and internal communications — and build a shared prompt library your whole department can use from day one.

Questions? We're here to help.

Not sure if this course is right for your team? Let's chat.